How a Go-To-Market Strategy Transformed Online DonationsLate last year, using our Go-To-Market framework we delivered a critical segment of strategy work for a new client, a non-profit UK…1d ago1d ago
Published inPrototyprHow to “Break” Your Design System Rules Without Creating ChaosDesign systems serve as the comprehensive rulebook for user interface design, far more than just a pretty collection of pixels that need to…6d agoA response icon16d agoA response icon1
Jobs To Be Done Framework: Understanding the User’s JobsThere are two big issues with designing or redesigning a digital product or service:Jun 9Jun 9
Competitive Research — A guide to keeping your product one step ahead.Understanding your user behaviour and usage patterns is critical (I know the word “critical” gets thrown around a lot in articles like…Jun 5Jun 5
How underperforming UX may be affecting your customer churn rateCustomer churn becomes most noticeable during dramatic events — consistent negative reviews, sudden user drop-offs, significant spikes in…Mar 31Mar 31
Improving Customer Acquisition with Better UXI’ll be blunt, CAC, Customer Acquisition Costs in digital products are misunderstood. Metrics can be a nebulous matter but when they are…Dec 18, 2024Dec 18, 2024
The Art of Dashboard UI DesignIn my years of experience in UI design and development, I’ve learned a crucial lesson: having data isn’t everything.Nov 21, 2024A response icon1Nov 21, 2024A response icon1
Navigating Disagreements and Trade-offs in Digital ProjectsDesigning digital projects and disagreements go hand in hand. It’s a natural part of the process. Personally, I would be bored out of my…Sep 25, 2024Sep 25, 2024
Do MVPs Fail Us?The Minimum Viable Product (MVP) has been a cornerstone of startup methodology for over a decade, promising a way to validate ideas quickly…Sep 4, 2024A response icon1Sep 4, 2024A response icon1
The Anatomy of Great UX: 4 Examples to Learn FromWhat is great UX? I love this question because everyone almost always has a different definition of “great” (and everyone has their own…Sep 4, 2024Sep 4, 2024